AI Agents vs Rules vs ML: Knowing When Not to Use AI
This IBM Technology explainer offers a practical framework for choosing between human judgement, deterministic rules, machine learning, and generative AI rather than assuming every problem needs an AI agent. Rules suit predictable decisions requiring consistent results; machine learning suits patterns in structured data; generative AI earns its place when the work involves unstructured information, reasoning, or flexibility. The useful lesson is to match the technology to the uncertainty, risk, and judgement the task actually requires.